Privacy Policy

We collect information in the following ways:

• Information you provide directly. When you submit our contact form, schedule an appointment, or email or call us, we collect your name, phone number, email address, and any details you share about your health concerns or appointment request.
• Health information collected in our office. When you become a patient, we collect health history, examination findings, treatment notes, and insurance details necessary to provide chiropractic care. This information is kept in our office records, not on this website.
• Automatic technical information. Our website collects basic technical information such as IP address, browser type, pages visited, and referring site, in the same way most websites do. This is used to keep the site running and to understand which pages are useful to visitors.

• To respond to inquiries and schedule, confirm, or follow up on appointments.
• To provide chiropractic care and maintain accurate patient records.
• To process insurance claims when applicable.
• To improve the content and performance of our website.
• To comply with applicable laws and professional record-keeping requirements.

We do not sell your personal information, and we do not share it for third-party advertising purposes.

Health information you provide as a patient is treated as Protected Health Information under the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, physical, and technical safeguards designed to protect this information and use or disclose it only as permitted by HIPAA — for example, to provide care, obtain payment, or carry out our operations. A copy of our Notice of Privacy Practices is available in our office upon request.

Please do not submit detailed health information through the website contact form. If you need to share sensitive health details, call our office at (804) 747-7474.

We share information only when needed to operate our practice, including with:

• Service providers that help us run our website and email contact-form submissions to our office.
• Insurance carriers or billing services, when you have authorized us to submit a claim on your behalf.
• Other healthcare providers involved in your care, with your consent.
• Government agencies or law enforcement, when required by law.

Our website uses a minimal set of cookies and similar technologies required for the site to function. We may use basic analytics to understand aggregated, anonymous traffic patterns. We do not use the website to build advertising profiles about you.

Website contact form submissions are retained for a reasonable period to allow us to follow up with you and keep a record of our correspondence. Patient health records are retained in accordance with Virginia state law and applicable professional record-keeping requirements.

• You can decline to provide information, though doing so may limit our ability to schedule or treat you.
• You can ask us to update or correct information we have about you.
• As a patient, you have the right under HIPAA to access your health records and request amendments. Contact our office to make a request.
• You can opt out of non-essential email by following the unsubscribe link in any message we send you.

We treat children with the consent of a parent or guardian. We do not knowingly collect information through the website from children under 13 without parental involvement.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we do, we will update the "Last updated" date at the top of this page.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Guarino Chiropractic
• 10148 W Broad St #101, Glen Allen, VA 23060
• Phone: (804) 747-7474
• Email: guarinochiropractic@gmail.com

This Privacy Policy is provided for general informational purposes and is not legal advice.